Swiss Engineered & Hosted

Customer portal

A personal trip page for every booking

After confirmation, your customers prepare the trip themselves: they add driver details, upload documents, sign the rental agreement and write to you directly about the booking. Your team sees the results in Womodesk.

  • Access by email code
  • No account, no password
  • DE · EN · FR · IT · NL
Two smartphones showing the personal trip page with open tasks and required documents, fictional sample data
The trip on a smartphoneOpen tasks and documents at a glance

Everything about the trip in one place

Your customers can see what is still open before the trip

“To do now” lists the open tasks of the booking. An entry stays visible until it is done.

The trip page from your customers’ side

The film shows the path from the code through documents and signature to a message for your team.

01

Access without a password

Customers open their personal link and confirm a code from the email. Your team can resend the link or revoke sessions.

02

Trip and price at a glance

The vehicle, the agreed pickup and return times and every line of the fixed price appear on one page.

03

Drivers and licences

Customers complete the main driver’s details and add extra drivers. If verified personal or licence details change, your team checks them again.

04

Documents

Customers upload requested proofs directly, and your team reviews them on the booking. Released booking documents are ready to view.

05

Signing the rental agreement

The main customer signs the current version on a smartphone or by QR code from a computer. The signature is booking evidence, not a qualified electronic signature.

06

Messages about the booking

Customers write to you directly on the trip page. Messages stay with the booking and appear in their original language.

Process

From confirmation to handover

1

Confirm the booking

With the confirmation, the customer receives their personal link by email.

2

Sign in

A code from the email opens the trip page for exactly this booking.

3

Prepare

The customer completes open tasks when it suits them, on a smartphone as well.

4

Hand over

Open checks and agreement signatures appear directly in the handover protocol.

Payments and receipts

The trip page shows open amounts, the payment history and receipts. Your team records incoming payments to your bank account. On request, customers pay online via Stripe directly on the trip page; we set up the connection as soon as you want to use it.

External travel-protection partner offers

Manage external travel-protection partner offers per business unit. Customers follow links from their personal trip page and conclude a contract directly with the provider. Womodesk does not sell insurance or calculate premiums.

In your design, at your address

The trip page runs under your organization’s public address. With a published website it appears in that website’s design, otherwise in the design from your portal settings.

Deliberately no customer account

Access applies to one specific confirmed booking and shows no internal notes. There is no general customer account across several trips. Bookings imported from other systems have no trip page.

The customer portal with Womodesk

See the trip page through your customers’ eyes.

In a personal demo, we walk through the path from confirmation to handover with you.

Show me the trip page

The images show the trip page as of the product version of 5 November 2026 with fictional sample data. Design and navigation may evolve.